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Help & Support

Reach the Inquira team at info@inquira.online

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info@inquira.online
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Uses the contact form below

Frequently asked questions

How many free scans do I get per day?

Free accounts get 3 AI-powered problem scans every day. The counter resets at midnight in your local time. Upgrade to Pro for unlimited scans.

What does Inquira Pro include?

Pro unlocks unlimited daily scans, AI voice explanations with multiple tutor voices, practice mode, flashcards, quizzes, the study planner, and all 70+ languages — with no ads.

Is there a yearly plan?

Yes — Pro Yearly is $99.99/year and includes 2 months free compared to paying monthly. Choose it on the Upgrade page.

How do I cancel my subscription?

Open the Upgrade page and click Manage Subscription. You'll be taken to the secure billing portal where you can cancel any time — Pro access stays active until the end of the current billing period.

Voice explanations aren't playing. What should I try?

Make sure your device isn't muted, that you're on a Pro plan, and that your browser allows audio autoplay for Inquira. If it still fails, email us the problem link and we'll investigate.

I'm not receiving study reminders.

Open Settings → Notifications and re-enable reminders. Your browser also needs notification permission for inquira.online. On iOS you must add Inquira to your Home Screen first.

How do I request a refund?

Email info@inquira.online within 7 days of a charge with your account email and a short note. We consider refunds case-by-case and honor statutory rights where applicable.

How do I delete my account?

Email info@inquira.online from the address on your account and we'll delete your data within 30 days.

Contact support

Send us a message and we'll reply from info@inquira.online, usually within 1–2 business days.

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